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Geovision V8.7.3 User Manual (UMV873-A) (*Extremely large file: 38Mb)


Warranty Information

  • All warranty information is subject to change at any time.
  • Unless otherwise specified, all products are covered with 30-day DOA warranty. Customers should submit claims within 30 days from the invoice date.
  • All software may only be returned for refund within 30 days of the invoice date only if the packaging is unopened in factory seal. No software returns will be accepted after 30 days.
  • All products requested and authorized as return for credit/refund must be received by seller within 14 days from the original purchase invoice date, subject to a 20% restocking fee. After 14 days, no credit/refund return will be accepted by seller.
  • Special order and custom-made goods are not returnable. All return goods must be returned in their original boxes and packing material, including all accessories.
  • Unfortunately, Leadertech is unable to accept any products that have been altered. Alterations will void any warranties the products may have, or had. Examples of alterations may include:
    • Products with any of the labels missing.
    • Jumpers, wires, or any other mechanical/electronic parts are added to the product.
    • Any part or component is removed from the original product.
    • PCBA/Lens/Housing/Other Parts are disassembled then assembled incorrectly.
    • Any attempt to repair or alter a product outside of a Leadertech.
    • Labels have been switched.
    • Labels exhibit tampering.
    • Label missing standard printing such as FCC, UL or Serial Number or Model Name.
    • Serial number on a product does not match with the packaging for such product.
    • Any other change in original state of the product.
  • Any physical, or accidental, damage to a product will void any warranties the products may have, or had. Examples of physical, or accidental, damage may include:
    • Broken pins on connectors
    • Blown power board due to applying wrong voltage and/or current.
    • Connector(s) are damaged, cracked, missing or broken.
    • Damaged components on the circuit boards.
    • Dented product case / housing.
    • Torn or punctured lens cover, case and/or any other parts.
    • Deep scratch on the Product.
    • Loose, damaged, or missing screws.
    • Missing circuit board(s)
    • Obscured fan/heater parts (if applicable).
    • Stripped mounting hole threads.
  • Manufacture
  • Warranty Policy
  • AGI Camears*
  • 1 Year Manufacturer
  • Geovision*
  • See official warranty here
  • Vivotek*
  • 1-2 Year Manufacturer (vary by models)
  • Standalone DVR
  • Leadertech/AGI 1 Year
  • Dahua DVR/NVR
  • Dahua Series: 3 Year
    (Dahua AllStart registered dealer: 5 Year)
  • Watchbot DVR
  • Leadertech/AGI 2 Year
  • PC Based DVR
  • Leadertech/AGI 1 Year
    PC Hardware - Standard Manufacturer Warranty
*Any Physical damage or damage caused by using to much voltage will not be covered under warranty